GDPR Policy
Jardinserio (hereinafter referred to as “we”) operates exclusively through an online store. This GDPR Policy explains how we collect, use, store, and protect personal data, as well as the rights available to users in relation to their personal information.
1. Scope of Application
This policy applies to all personal data collected and processed through our website and related online services. It covers information provided directly by users as well as data generated through interactions with our website.
2. Types of Personal Data We Process
Depending on how you interact with our website, we may process the following categories of information:
- Contact details such as name, email address, phone number, and delivery address;
- Order-related information including purchased items and payment confirmation;
- Technical data such as browser type, device information, and usage patterns.
3. Purposes of Data Processing
Personal data is processed for legitimate operational purposes, including:
- Handling orders and providing purchased services;
- Communicating with users regarding orders or service inquiries;
- Maintaining website functionality and service stability;
- Improving user experience through service optimization;
- Preventing misuse, errors, or unauthorized activity.
4. Legal Basis for Processing
We process personal data based on one or more of the following lawful grounds under GDPR:
- Performance of a contract: to process orders and deliver requested services;
- Explicit consent: where users voluntarily provide information for specific purposes;
- Compliance with obligations: for accounting, record-keeping, and regulatory needs;
- Legitimate interests: to enhance service quality, ensure security, and prevent fraudulent activities.
5. Data Storage and Retention
Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy. Appropriate technical and organizational measures are implemented to protect data against unauthorized access, alteration, or loss.
6. Data Sharing
Personal data is not shared beyond what is necessary to support order fulfillment, website operations, or essential service functions. Any data handling is limited to defined purposes and appropriate safeguards are applied.
7. User Rights
In accordance with GDPR, users have the right to:
- Request access to their personal data;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal data where applicable;
- Request restriction of processing under certain conditions;
- Withdraw previously given consent at any time.
Requests related to these rights may be submitted using the contact details provided below.
8. Data Security Measures
We apply reasonable administrative and technical safeguards to protect personal data. Access to personal information is limited to authorized personnel who require it for operational purposes.
9. Policy Updates
This GDPR Policy may be updated periodically to reflect changes in data handling practices or service operations. Any updates will be published on this page, and continued use of the website indicates acceptance of the revised policy.
10. Contact Information
For questions, requests, or concerns regarding this GDPR Policy or personal data processing, please contact us using the information below:
Contact address: 1561 Congaree Road, Hopkins, SC 29061-8314, United States
Customer service phone: +1 (347) 863-3116
Customer service email: assist@jardinserio.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)