Privacy Policy
Jardinserio (hereinafter referred to as “we”) provides products and related services exclusively through our online store. We value and respect your personal information. This Privacy Policy explains how we collect, use, store, and manage information provided by you when using our website.
1. Scope Of This Policy
This Privacy Policy applies to all interactions that occur when you access and use our website, including but not limited to browsing pages, placing orders, submitting contact information, sending inquiries, and other online interactions with us.
2. Information Collection Methods And Cookies
We collect information through reasonable and necessary technical methods, including the use of Cookies. Cookies are mainly used to ensure proper website functionality, improve page loading efficiency, store access preferences, and help us understand overall website usage so we can optimize structure and user experience.
3. Use And Sharing Of Information
Collected information is used for order processing, customer communication, after-sales support, and service improvement. Within the scope necessary to achieve these purposes, relevant information may be used for internal operational coordination. We do not expand the use of information beyond what is required to provide our services.
4. Data Storage And Cookie Authorization
We apply appropriate security measures to store your information and retain data only for the period necessary to fulfill its intended purpose. The use of Cookies is based on user awareness and consent. You may choose to accept, restrict, or delete Cookies through your browser settings, though some website functions may be affected.
5. User Rights
You have the right to access, update, and correct your personal information, and you may request deletion within a reasonable scope. You may also withdraw previously granted consent at any time. Requests related to these rights will be handled in a timely and appropriate manner.
6. Legal Basis For Data Processing (GDPR Policy)
When processing personal information, we follow the principles set out in the GDPR policy and rely on the following lawful bases:
- Contract performance for processing orders and providing purchased services.
- Explicit consent for newsletter subscriptions and marketing communications.
- Compliance with legal obligations for tax, accounting, and regulatory purposes.
- Legitimate interests to improve user experience and prevent improper or fraudulent activity.
7. Contact Us
Contact address: 1561 Congaree Road, Hopkins, SC 29061-8314, United States
Customer service phone: +1 (347) 863-3116
Customer service email: assist@jardinserio.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)